Rob Lewin, Director of Global Logistics at Flowserve, recalls his experience with PLG and their unwavering commitment to providing “Above and Beyond” service for his company.
Flowserve produces a wide variety of pumps, seals, and other products to be shipped from over 200 shipping locations around the world. Some products are as small as gaskets and rings that can fit inside an envelope, while others are as large as a house. The sheer variety of their products makes shipping a complicated challenge for any company.
PLG worked with Flowserve to find the balance between systems-oriented processes and the ability to think on their feet for when problems arise. Instead of fitting Rob and his company into a predetermined process of solving problems, PLG found a way to stay nimble and create a unique process for meeting Flowserve’s varied and sometimes unpredictable logistics needs.
In addition to tremendous time and cost benefits, Flowserve has enjoyed a streamlined and collaborative logistics solution catered to the way their business works best – all thanks to the relationship they have with PLG.