Trade Show and Event Logistics create unique challenges for moving demos and booth properties all over the world. Driver check-in issues, damaged freight, missed target move-ins, or “forced freight” are all part of the consequences associated with carrier failure. Working with a provider that has event-related experience and fully understands the significance of reliable, consistent service is critical. The client was originally working with a carrier less seasoned in Event Logistics. Although they provided competitive pricing, the risk of increased labor, “forced freight,” and potential lost clients due to compliance failure became a huge risk. Many trade show clients face exhibit booths showing up damaged or not arriving on time resulting in increased freight costs and loss of clients.
Major Solution Points
The Real Win
An overall reduction in P&L related costs was a big win. Additionally, the client was able to capitalize on the improved service. This enhanced service allowed our client to gain all carrier selection control from their client. This also increased overall revenue and margin to our customer.