All too often I’m asked, what is your on-time percentage as an organization? I consistently respond, “We pursue business where one failure is too many!” This means by the time we’re reviewing on-time percentages it could be too late! We challenge all stakeholders within Pegasus to understand the true impact of failure for all our clients. Not having a detailed understanding could …
Trade shows and exhibitions are traditional marketing strategies used to showcase a company’s goods and to network with decision-makers in their industry. Statistics show that 81% of attendees have buying power and spend an estimated 8.3 hours on the show floor. Additionally, 45% of attendees attend only one event per year looking for new products and services. This means that …
Living and understanding our core values is critical to maintaining strong company culture. Looking at tomorrow today is as relevant as it was over 20 years ago when Ken aligned to our core values. In order to deliver opportunities to all stakeholders, we must be always looking ahead to secure prosperity for the long haul. I’ll touch below on a …
Fanatical and Passionate about customer satisfaction is clearly one of my favorite core values. Maybe it’s the sales slant in me, but it’s difficult to argue that taking care of our customers is not mission-critical to our success. A great passion to serve fuels our growth, which helps support many of the great things we invest in. Being obsessive and …
Zero: that’s the amount of failure you can tolerate in a life science supply chain solution. Whether it’s transporting a life-saving drug or managing a sensitive distribution of samples, you need a partner that can guarantee your deliveries will arrive safely, on time, and be placed in the hands of the intended recipient. Finding a supply chain solution partner isn’t always …
The role of IT security professionals is to diligently work to reduce the exposure of corporate assets to cybercriminals. These methods range from the simplicity of locking workstations while an employee is away from their desk to utilizing artificial intelligence that interprets Internet traffic anomalies. Following a common-sense approach to information security can significantly reduce the potential for loss due …
Insight from Pegasus’ Director of Talent Engagement, Candice Gouge, on maintaining top talent in the workplace. When I am asked why Learning and Development is so important to us, there’s a Zig Ziglar quote that I like to refer to: “You don’t build a business, you build people. And people build the business.” At Pegasus, we’ve always “dabbled” in training. Sometimes, …
As a major waypoint for trade between the United States and Latin America, Miami is home to many experienced freight forwarders. Finding the right logistics partner is a significant piece of the seamless supply chain puzzle. The Miami gateway impacts the raw material flow into LATAM manufacturing plants, exports of US manufactured goods southbound, and imports from LATAM moving back …
While many firms try to be everything to everyone, Pegasus Logistics maintains a firm commitment to securely and efficiently move what they call “Shipments of Consequence”. These are shipments in which “the impact of failure to our client, or our client’s client, are severe,” says Heath Shoemaker, Pegasus’ Chief Operating Officer. One example is handling products that are considered expensive, such as high-value electronics or medical …
How much do you spend each year on sending empty boxes to your customers? If you don’t control the size and shape of your outgoing packages, you may be spending more than you think. Package dimensions play both a direct and indirect role in the total cost of shipping, so if you have a lot of empty space inside your packages, …
Technology has created incredible opportunities in the world of life science supply chain management. But with that opportunity comes a new set of responsibilities and client expectations. Over $260 billion in biopharma sales are dependent on cold chain logistics, according to the most recent report on the subject by the US Chamber of Commerce. Spending on cold chain logistics is already over …
Of all the steps in an outbound logistics management process, only one step really matters. That’s the last step, when the end customer gets the delivery into their hands. The customer doesn’t care about any other details of the journey. They’re not interested in your efficiency metrics or your sophisticated tracking techniques. They only care about getting their delivery on time and …
